Big Neck Rest Pillow
You save ₹ 2,400 (71%)
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Returns
At TwinKido, our goal is to ensure complete customer satisfaction. If, for any reason, you are dissatisfied with the product, you can return the product within 7 days of receiving the product.
Kindly return the item in its original packaging, ensuring all components and complimentary items are included. When sending back a product, please ensure proper and secure packaging. Please be aware that if you provide our Courier Service Partner with an incorrect product, TwinKido cannot be held responsible for any loss, damage, or theft that may occur to the incorrect item during transit or otherwise.
Upon the receipt of the original product(s) at our facility and the completion of the quality check, the refund for the original product(s) will be processed, as applicable.
Should any or all of the products initially included in an order placed with a coupon or offer be returned, the coupon code/offer will no longer be valid for the order. Additionally, the benefits of the coupon/offer will not be included in the refund.
Anticipated Reverse Pickup Time: In areas where pickup services are provided by reputable couriers, the Reverse Pickup is expected to occur within 7 days (excluding Sundays and other holidays). Nevertheless, occasional unforeseen delays in product pickup may arise due to uncontrollable and unpredictable logistics challenges beyond our influence. TwinKido is not accountable for such delays and seeks users' cooperation, as we consistently strive to minimize such occurrences.
You will find the progress of your return request by navigating to the My Accounts section, specifically under Returns, or by checking the status against the product on the order history details page.
Cancellations
If we receive a cancellation request and haven't processed or approved the order, we will cancel it and refund the full amount. Unfortunately, we cannot cancel orders that have already been processed and shipped. The order status will be viewable in the "My Orders" section once it's placed by the customer.
Fair & Honest Pricing
Honest pricing, real quality — no gimmicks, just true value.
Free Shipping & Returns
Not satisfied? Return within 7 days, no questions asked.
Quality You Can Feel
Crafted with care, built to last — no shortcuts or compromises.
Ergonomic Support
Designed to align, support, and comfort your body.
FAQ
1. What does Twinkido offer?
Twinkido is a brand committed to offering you better comfort and well-being through ergonomic solutions. Our products range from donut cushions and wedge pillows to curved backrests and car headrests, designed to improve posture, relieve pain, and improve sleep quality.
2. How are Twinkido products different from others in the market?
Twinkido doesn’t just build products but we combine science, comfort, and durability to create holistic ergonomic solutions that provide basic pain relief and sleep improvement. Our focus is on improving your overall wellness in today’s fast-paced lifestyle.
3. Are Twinkido products safe to use?
Yes, all our products are designed with safety and quality as top priorities. We use high-quality materials and ensure every product is tested for durability and comfort.
4. How long does it take to dispatch once I make my order?
It takes approximately xx working hours to dispatch your order. We deliver your orders as soon as possible to ensure that you receive the product safely and on time.
5. Who can use Twinkido products?
Twinkido products are suitable for everyone—working professionals, elders, frequent travelers, and students. Anyone seeking comfort while working, sleeping, or relaxing, should choose Twinkido.
